Welcome to Starline Notebooks!
We strive to provide you with the best possible experience and products for your writing
needs. However, we understand that there may be situations where you need to cancel your
order or request a refund. Below is our refund and cancellation policy, which governs these
situations.
Cancellation Policy
You may cancel your order at any time before it has been shipped. Once your order has
been shipped, it cannot be canceled. To cancel your order, please contact us as soon as
possible.
Refund Policy
We offer refunds on products that are defective, damaged, or not as described. If you
receive a defective, damaged, or incorrect product, please contact us within 7 days of
receiving your order. We may request that you provide photos or other evidence of the issue.
If we determine that the product is defective, damaged, or not as described, we will issue a
refund for the purchase price, including any shipping costs. Refunds will be processed within
7-10 business days of our receipt of the returned product.
Exceptions
We do not offer refunds, returns, or exchanges on products that have been opened, used, or
are not in their original condition. We also do not offer refunds on shipping costs unless the
product is defective, damaged, or not as described.
Contact Us
If you have any questions or concerns regarding our refund and cancellation policy, please
don’t hesitate to contact us. We are dedicated to providing you with the best possible
experience and products for your writing needs.
Thank you for choosing Starline Notebooks!
